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Bought $5 monthly pass to see top 150 and when i try to go to the page it directs me to a payment screens  


larrington
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Bought $5 monthly pass to see top 150 and when i try to go to the page it directs me to a payment screens

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Aaron Bruski
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Hi Larry - I just tweeted you. Hit us up at support at hoop-ball dot com if you have anymore questions!

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Fantasyballfan08
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Same here, I have the draft guide but I also get directed to the payments page when I click on the B150.

 

Also, where can I view player projections? Cool  

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croweater23
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Having the same issue as the previous posts

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Travis
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Same problem. $4.99 a month plan. When Silva and Bruski drop their 150 it's a special day. I'm ride or die team bruski, years of winning me money but clean up the website guys.

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Aaron Bruski
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Hi guys, sorry for the delays and THANK YOU for the kind words! Thanksgiving has us a bit backlogged!

So we have always worked through some messaging issues with how we deliver our content and we definitely own any problems on that side ... we're constantly trying to tweak it to make it easier to understand and we will keep working on that. That's basically the long way of saying that the FantasyPass membership doesn't get the B150 until this upcoming Thursday. If you want to upgrade into the HoopBall 360 package that got it yesterday you can do that from the menu bar (My Account > My Premium > Subscriptions). 

As for projections they're coming out in the next few days. Let us know if you have any issues and you can always email us too at support at hoop-ball dot com!

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Chris Tracy
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Hello, 

I’m experiencing the same issues... directed to the pick a plan/payment screen and not the 150. 

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Aaron Bruski
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Hi Chris - you might not have seen the reply above since it was stuck on Page 2 of this forum thread (we just changed settings to allow more forum posts on each page). I checked and you're a FantasyPass member that gets access on this upcoming Thursday - so all the above will apply to you too. Feel free to email at support at hoop-ball dot com if you have any other questions!

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Chris Tracy
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@bruski - hello again. Is it possible to just upgrade for the additional $7? 

Thanks! 
ct

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Aaron Bruski
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@chris-tracy yes and it's easy too - just get to the menu bar My Account > My Premium > Subscriptions and it'll walk you through the process!

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karimmcdougall
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@bruski I bought the season pass and it’s not giving me access to the Bruski 150. Can someone please help? I have a draft tomorrow

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karimmcdougall
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Also just bought the a la carte Bruski 150 and still no access

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Aaron Bruski
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@karimmcdougall Hi Karim! The HoopBall 360 membership got access to the B150 on Thanksgiving and FantasyPass subscribers will get it this upcoming Thursday. I refunded you your additional a la carte B150 purchase because they also get access this upcoming Thursday so your purchase was duplicative.  If you want to upgrade into the HB 360 membership you can actually do it very easily from the menu bar (My Account > My Premium > Subscriptions).  If you run into any other issues let us know!

 

 

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karimmcdougall
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@bruski Thank you!

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Sean McNamara
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@bruski I did the same thing, bought the a la carte Bruski 150 and still have no access.

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Aaron Bruski
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@sean-mcnamara Hi Sean! The HoopBall 360 membership got access to the B150 on Thanksgiving and FantasyPass/A la carte B150 subscribers will get it Thursday. If you want to upgrade into the HB 360 membership we can refund the a la carte B150 purchase. Just email into support at hoop-ball dot com and we'll get that done for you, if needed, and let us know if you have any other questions!

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Sean McNamara
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@bruski understood. Thank you!

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