How do I cancel my ...
 
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How do I cancel my month-to-month subscription?


Ryan
Points: 42
Posts: 24
 Ryan
Customer
Topic starter
(@ryan)
G-League Hoop Baller
Joined: 5 years ago

Thanks!

7 Replies
Dan Besbris
Community Discount 15%
Points: 6617
Posts: 6217
Moderator
(@dbesbris)
Hoop Ball Forum Hall of Famer
Joined: 5 years ago

Hey Ryan - it should be on your membership page but if you're having any trouble locating it, please feel free to send a note to support @ hoop-ball dot com and someone over there can help you out too! Smile

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3 Replies
Jose Goquingco
Customer
(@jose-goquingco)
Joined: 8 months ago

Points: 57
Hoop Ball Forum Newb
Posts: 2

@dbesbris Hey Dan, can't seem to find the option on my membership page. I've also sent a note to the support email.

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Dan Besbris
Moderator
(@dbesbris)
Joined: 5 years ago

Community Discount 15%
Points: 6617
Hoop Ball Forum Hall of Famer
Posts: 6217

@jose-goquingco Apologies for these little bugs. Seems like that happened to a couple folks but support will definitely get you set up!

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Aaron Bruski
Admin
(@bruski)
Joined: 5 years ago

Community Discount 10%
Points: 3373
All Star Level Hoop Baller
Posts: 239

@jose-goquingco Hi Jose! I see you all taken care of but let us know if you need anything else!

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Mark Wallace
Points: 31
Posts: 1
Customer
(@mark-wallace)
Hoop Ball Forum Newb
Joined: 8 months ago

Same for me, no option available to cancel. Will email support.

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Fabio
Points: 273
Posts: 5
Customer
(@drfl35)
On the Radar Hoop Baller
Joined: 5 years ago

Yeah i cant cancel the signature. The season is over and my credit card pay 5 dol every month. Not good Sad  

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Dan Besbris
Community Discount 15%
Points: 6617
Posts: 6217
Moderator
(@dbesbris)
Hoop Ball Forum Hall of Famer
Joined: 5 years ago

Most likely you guys that can't cancel signed up for a 6-month commitment and the option hasn't appeared yet. But as noted above if you email support they can walk you through making sure it ends on that 6th payment. Hope that helps!

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